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This accessibility statement applies to https://natureandus.wales

This website is run by Natural Resources Wales (NRW). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Content that appears on hover of the navigation menu is unable to be dismissed.
  • Pre-recorded videos do not have a text transcript or alternative audio description.
  • aria-labels are used in roles where they are not allowed.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Natural Resources Wales
Customer Care Centre
Ty Cambria
29 Newport Rd
Cardiff
CF24 0TP

We’ll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email the NRW Digital Team digital@naturalresourceswales.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Technical information about this website’s accessibility

NRW is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Pre-recorded videos on the Phase 1 Findings and REvision pages do not have a descriptive text transcript or audio description track. People who have difficulty watching video or synchronised media content may not be able to access the information within these videos. This fails WCAG 2.2 success criterion 1.2.3 (audio description or media alternative (pre-recorded)). We plan to resolve this by: 31 March 2024

Pre-recorded videos on the Phase 1 Findings and REvision pages do not have an alternative audio description track. People who are blind or have low vision, as well as those with cognitive limitations, may have difficulty interpreting visually what is happening within the pre-recorded video content. This fails WCAG 2.2 success criterion 1.2.5 (audio description (pre-recorded)). We plan to resolve this by: 31 March 2024

Additional content that appears when hovering the navigation menu is unable to be dismissed using a keyboard. This may result in people who use screen magnification software unintentionally triggering the content and being unable to dismiss the dropdown menus which can cover content at these increased zoom levels. This fails WCAG 2.2 success criterion 1.4.13 (content on hover or focus). We plan to resolve this by: 31 March 2024

On the Phase 1 Findings and REvision pages, aria-labels are used in roles where they are not allowed. This can result in important information not being communicated to users to assistive technologies. This fails WCAG 2.2 success criterion 4.1.2 (name, role, value).

What we’re doing to improve accessibility

Preparation of this accessibility statement

This statement was prepared on 20 October 2023. It was last reviewed on 8 November 2023.

This website was last tested on 19 October 2023. The test was carried out by Zoonou. Zoonou used WCAG-EM to define the pages tested and test approach.